To help you respond to this evolution, dBm has aligned with ITSS - a Telecom and IT Master Agent - in order to deliver best-of-breed, secure and reliable data, voice and cloud solutions that can be custom fit to your individual requirements. This partnership gives us access to the universe of carriers and service providers, maintaining neutrality to select only the best technological fit. It also gives us access to specialized back-office tools to make an otherwise arduous process very fast and efficient - saving you considerable time and aggravation. We provide you this valuable service at no extra charge. The services and technology available include:
providing clients choice between an on-premise system, a hosted system, or a hybrid system, all with an amazing range of features for an amazingly reasonable cost. dBm is an authorized distributor for e-MetroTel (“the New Nortel”) and Allworx – both established suppliers of Unified Communications platforms.
dBm provides a migration path for legacy Nortel based systems – whether the existing equipment is the Norstar BCM system (small and medium businesses) or the CS1000 or predecessor Meridian system (Nortel Enterprise). This is an exciting opportunity to leverage your still reliable system and infrastructure, replacing the obsolete processors with e-MetroTel’s patented UCX technology to add all the latest IP technology and UC features to your system and existing handsets – economically.
support and maintenance of both our new and upgraded systems but also for legacy Nortel Enterprise / AVAYA Blue CS1000 PBX systems.
Delivering Optimal Solutions
To source the best solutions in the market for your unique requirements - to ensure you don’t have to accept standard carrier plans if there is a better strategy available to you. We represent all major carrier and providers of voice, cloud and data services from a regional to a global level, and can bring you integrated custom solutions. We are technology and carrier neutral and do not carry sales quotas, so we can always keep your best interests at the heart of all we do.
Making Clients’ Lives Easier
We can remove the complexity of multiple networks, multiple providers and multiple billing and support platforms. We give you one dedicated account management team for billing and support, while keeping you in the driver’s seat with clear visibility of your options and participation in the process. You really can leave it to us to take care of.
Ongoing Service and Support
We’ve always been in this for the long haul, and our reputation for trusted service and support is one we are not prepared to compromise. So we have your back and will be there to support you and add value long after the initial implementation.
